Helpful Information & Resources

Planning an event at the Hickory Metro Convention Center? Below you’ll find downloadable forms, amenities details, answers to common questions, and accessibility information to help make your experience smooth and successful.

Downloadable Forms & Resources

• Acknowledgment of Tax Requirements
• Bar Rate Sheet
• Campus & Parking Map
• Event Photo Release Form
• Event Website & Social Media Information Survey
• Fire Permitting Policies
• Liazzo’s Catering Menu
• On-Site Utility Services Order Form
• Personnel & Equipment Rate Sheet
• Rules, Regulations & Building Policies
• Special Operation Use Permit Application
• Vendor Tax Requirements

Special Amenities

• On-site parking (deck & surface lots)
• Visitor information services
• ATM available on-site
• Digital event marquee visible from I-40
• In-house preferred A/V provider with full equipment inventory
• ADA-compliant building and restrooms

Frequently Asked Questions

Where are you located?
The Hickory Metro Convention Center is located in Hickory, just off Interstate 40 between Exits 125 and 126. View our map here.

What are your office hours?
Our administrative offices are open Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding most major holidays. 

Can we bring in outside catering?
To ensure consistent quality and service, all food and beverage must be provided by our exclusive caterer, Liazzo’s Catering.

Can we bring in our own A/V?
Yes! We welcome outside A/V providers at no additional charge. We also offer a full range of in-house A/V services and equipment for your convenience.

Are you connected to a hotel?
While the Convention Center is not directly connected to a hotel, we share a parking lot with two hotel properties and are within one block of six hotels, making accommodations easily accessible for attendees.

Is the Convention Center pet-friendly?
Pets are not permitted inside the facility unless they are certified service animals or part of an approved pet-related event, such as a dog show.

Are firearms allowed on site?
Firearms are not permitted on the premises—loaded or unloaded—except during approved firearm-related events (such as gun shows). In those cases, only unloaded firearms are allowed.

Is smoking allowed?
Smoking is permitted only in designated outdoor smoking areas. Smoking inside the facility is prohibited.

ADA Accessibility

• Accessible Parking: Available for guests with proper state-issued credentials
• Drop-Off Access: Front entrance available for mobility drop-off and pick-up
• Accessible Restrooms: Located throughout the building, including family restrooms
• Emergency Support: AED on-site; staff and security are trained to assist in first aid or emergency situations